You may be interested in Transport Focus's new Travel Diary App, which is now live. The app will enable Transport Focus to capture and track passenger experiences of the Govia Thameslink Rail service during the current disruption resulting from Southern’s temporary timetable. Passengers who want to feedback their experiences can download the app to complete a short two minute diary for every journey made.
Transport Focus would also like to capture the journey even if an alternative train route or a different mode are used due to the temporary timetable.
If you would like to take part, then you should email [email protected]. The Populus research agency will then send a personal ID login and instructions on how to access the app.
The app is easy to install. It will enable you to complete a short questionnaire to log their usual train journey and time of travel. Once this has been completed the diary can begin. At the end of each journey, the app can be opened to fill in the diary. The diary can be entered off-line and will upload once an internet connection or WiFi are available.